Refurbished Drones: considerations before you buy

Smart phones, game consoles, smart TVs…and now, drones.

New technology is exciting but the cost of owning the latest gadgets prevent many from immediately running out and buying it. Many wait months before purchasing coveted products in the hopes that competition may eventually drive the price down.

However, some savvy shoppers choose another path…refurbished products.

From smartphones games consoles, refurbished electronics are a viable option for price-conscious consumers. Refurbished products offer consumers the chance to buy updated technology at a reduced price. However, when considering refurbished gadgets, a little due diligence is required.

An affordable way to keep pace

Technological innovation happens at a break-neck pace. Products are updated regularly and newer models are quickly made available. And, as manufacturers look to ever increase revenue, product cycles seem to get shorter and shorter.

It is easy to see how consumers are out-matched.

Refurbished products come from a variety of sources, including: ex-display items, items with slight defects from shipping, and previously owned items – to name a few. A refurbished product can have either some or all of its components replaced with newer ones. Some are done by the manufacturer. Others by private individuals or companies that specialize in the product line in question.

 

Types of refurbished drones

Just like many other types of electronics, refurbished drones are the result of the consumerist economy we live in. Here’s a quick look at the aforementioned causes behind refurbished electronics and their advantages or drawbacks, if any:

• Drones with Defects: Manufacturers take every precaution to ensure products reach the customer in full functioning condition. However, issues do arise from time to time. If a drone is found to have a defects it is usually returned to the manufacturer for repairs. In some cases purchasing a refurbished drone in this instance is an advantage. This is due to the detailed inspection, repairs and testing which are carried out by experienced and certified technicians.
• Ex-Display Drones: Many retail shops display working prototypes so customers can examine and even demo the product. As such, demo drones are virtually new. Some stores make minor repairs to the item, if needed, and then offer it at a reduced priced. For those who don’t mind a drone that’s been handled a bit, it’s an affordable option.
• Shipping Damaged Drones: Getting the product from the factory to the end-user often involves transport via several carriers. As such, it is not unusual for some product to get damaged en route. When this occurs, the drone is sent back to the factory for repairs or resold as-is at a lower price.
• Used Drones: Customers can change their mind and return a drone for numerous reasons, including: cost, a desire to upgrade, or personal preference. Such items are checked thoroughly before being offered for sale again, often at a lower price. This is a great way to own an almost-new drone at a fraction of the cost.

Many drone manufacturers offer refurbished drones. In many ways, it is a win-win. The manufacturer recaptures dollars they may have previously lost by refurbishing damaged goods and reselling them. And the consumer can upgrade their technology at a lower cost than buying new.

These are items that are usually in an as-new condition and have been thoroughly checked before being re-listed for sale at a lower price. So while a refurbished drone is a viable alternative for anyone looking to buy a UAV is it a foolproof path to drone ownership?

Perhaps but there are some considerations to remember before taking the plunge.

 

Always purchase from reputable sellers

The best way to avoid pitfalls is to only purchase through reputable sellers. Some manufacturers offer refurbished products directly from their own retail stores or online shops. Another option is to find retailers who specialize in that product line. As such, they have the experience and expertise to ensure the drone is refurbished properly.

In addition, major retailers such as eBay and Amazon specify whether a product is refurbished by the manufacturer or reconditioned by the seller.

 

Consider purchasing a warranty

Another advantage of buying a refurbished drone from a reputable company is the option to purchase a warranty. A good warranty covers the most common repairs and the original issue.

 

Check the return policy before buying

Before buying a refurbished drone, check to see if the retailer accepts returns for their refurbished line. Some do, some don’t. Some consider it an as-is sale. So, it is buyer beware. Also, make note of the time period covered by the return policy.

 

Inspect the drone

Finally, take the time to carefully inspect the drone. Check for any damage. Ensure the drone comes with all the accessories it should. Inspection is especially relevant to pre-used, open box and ex-display items where things like charging cables or instruction manuals could be missing.

Of course, if buying a refurbished drone via an online reseller, a physical inspection is just not possible. That is why it is vital to ony purchase from reputable sellers.

 

Refunds and buyer protection

Lastly, online payment providers such as PayPal and credit card companies often provide or extend buyer protections. This additional protection, helps in the event the consumer needs to claim a refund or file a dispute at a later date.

 

Thanks to the fast pace of innovation and the constant release of new products, the market for refurbished drones continues to expand. To minimize risk, follow the considerations above and begin the search for a great deal on a good quality refurbished drone.